Technical Support Representative

Location: Sydney, New South Wales
Job Type: Permanent
Reference: JO-1811-165021
Salary: To $70K + super

The Company 

This global software organisation is making its mark on the Australian market! Due to recent growth and expansion, the team is seeking a passionate and talented customer service and technical support representative.


The Role

Reporting directly to the Account Manager in the Sydney CBD you will be a trusted customer partner and a primary point of contact for any guidance, implementation and technical queries. You will be responsible for the post-sale phase and on-going support of the customer implementation experience.

Experience: 

To be considered for this role you will have:
 
  • Previous experience in a customer facing technical support role ideally within the eLearning software industry.
  • A solid understanding of HTML/CSS, JavaScript, and SQL databases
  • Demonstrated problem-solving skills with a strong ability to work well under pressure.
  • You must have clear professional communication skills and your personable nature will prove a hit with this hiring manager.
  • Your enthusiasm, motivation and desire to be a part of a rapidly expanding team will also be looked upon favourable
Benefits

This is an exciting opportunity for you to join a business experiencing expansion in Australia where there are opportunities for your career to progress. The staff are very connected on a global level where you will learn from an international perspective. Development to a more technical role is available for the right person. You will enjoy a flexible working environment and being a part of a supportive team where your accomplishments will be recognised.

Don't miss out, apply now or for a confidential discussion call Aiden at people2people on 0282709705.