Team Leader - Warm Sales & Retention

Location: Sydney C B D, New South Wales
Job Type: Permanent
Reference: JO-2008-189819-1
Salary: $75000 - $90000 per annum

The Company:

This award-winning, ASX listed organisation within the financial services industry is known for their commitment to delivering exceptional customer service, adaptable business offerings, and high employee engagement. There is now an opportunity for a driven and experienced Team Leader to join their Sydney CBD office.

The Role:

  • Leading and developing the outbound sales team of up to 12
  • Identifying and implementing strategies to improve team performance and create efficiencies
  • Ensuring team and individual KPIs and SLAs are met
  • Producing a range of reports and utilising those insights to influence decisions
  • Contribution to development and delivery of multi-channel customer engagement strategy
  • Provide appropriate training, development, cross-skilling and feedback for employees
  • Build relationships with internal & external stakeholders ensuring the company values are met 

Skills & Experience:

  • Solid experience in a leadership role within a sales-driven, corporate work environment - ideally from finance, insurance, or credit
  • Demonstrable experience driving and implementing change
  • Proven ability to comprehend legislation and compliance around financial products (ideally leasing)
  • A strategic mindset with strengths in influencing, process improvement, and planning
  • Excellent computer skills across MS Office and CRM applications


  • Base of $75K - $90K + super + incentives
  • Modern and conveniently located office in the Sydney CBD
  • Casual dress code
  • Sociable and dynamic work culture
  • Extensive onboarding and product training
  • Business promotes and encourages personal & professional development

If you are interested in developing your sales career with a well-regarded organisation, then APPLY TODAY or call Jade Evans on 8270 9707 to have a confidential discussion about the position.