Supporter Relations Representative

Location: Sydney C B D, New South Wales
Job Type: Temporary
Reference: JO-2006-189382
Salary: To $28ph + super
A Not-For-Profit organisation that works in community services is looking for a temp to join their friendly team and assist with customer service over the phone.

The Company:

Based in the heart of Sydney CBD, this large community service organisation's mission is to help Australians regain their independence. For over 100 years, this charity has made a huge difference in the lives of thousands of Australians.

The Role:

You will report into the Supporter Relations Manager and sit in a close-knit, friendly team of six to provide a high level of customer service to this organisation's regular donors. The role helps build and strengthen relationships with regular supporters. It provides a high degree of training and support and the opportunity to work for a charity that really makes a difference!

Day to day, you will:
  • Make outbound calls to update donor payment and contact details and say thank-you!
  • Keep the CRM database updated and clean
  • Answer any inbound calls focused on customer requests
  • Ad hoc administration duties as required
 Your Skills & Expertise:
  • You will have experience working in a customer service call centre environment, ideally within a not for profit organisation
  • Strong verbal and written communication skills
  • High level of attention to detail and accuracy in your data entry
  • A strong passion for customer service and helping others
If this sounds like the next step in your career, please APPLY TODAY and Aiden Boast at people2people will be in touch.

This role has the potential for temp to perm, we can only accept applications from candidates with full Australian Working Rights.