Senior Customer Service Representative

Location: Sydney, New South Wales
Job Type: Contract
Reference: JO-1909-185590
Salary: To $45ph + super
Join a leading manufacturing business based on the North Shore who supplies and distributes materials across the globe within the industrial sector who are seeking a Senior Customer Service Representative on a 12-month contract.

Work closely with an established team whilst they transition their current systems to SAP. Be involved in the following tasks:
  • Working closely with the team to ensure targets are met and exceptional customer service is met
  • Working with the business to manage crisis/ change management 
  • Liaising with the logistics team around time frames and urgent requests
  • Answer incoming calls along with incoming email orders and enquiries
  • Process invoices/arrange credit request
  • Reporting to management
To be considered for this role you must have:
    • Strong customer service leadership skills
    • Proven previous experience within a similar role  
    • Strong SAP system skills is essential
    • Experience working under pressure and strong communication skills
    • Intermediate Microsoft Office skills
    • Flexible working hours
    • Monthly birthday celebrations
    • Located next to public transport
    • Kitchen in the office with snacks and coffee provided
    • Opportunity for a permanent position
    • 10.5% superannuation
    As this is a 12-month contract, Permanent Residents or Australian Citizens can only be considered for this role. For more information or a confidential conversation about your application, please call Aiden Boast on 02 8270 9705.