Scheduling Administrator

Location: Parramatta, New South Wales
Job Type: Temporary
Reference: JO-1810-164834
Salary: Up to $32.50/hour + super
people2people are working closely with the NSW Government who are currently seeking a Scheduling and Client Administrator on an initial 12 month assignment located in Parramatta.  

THE ROLE

You will be looking after a large number of contractors who are out on the field by preparing schedules, reports and monitoring data & performance
 
  • Creating complex reports on Excel to capture data
  • Build and maintain positive and professional relationship with contractors
  • Delivering accurate and timely information to customers and team when processing requests and complaints
  • Negotiate with customers and team to resolve and conflicts
  • Using initiative to improve processes, procedures and other projects
  • The role may require some travel so a driver's licence is required

ABOUT YOU
 
  • Has a current Driver's licence (vehicle will be provided)
  • Ability to negotiate, problem solve and resolve conflict with difficult customers
  • Intermediate to advanced Excel skills
  • Previous experience in customer service with Field Services operations, Facilities Maintenance or Service Delivery 
  • Analytical thinker with high attention to detail
  • Advanced computer skills, especially in MS Office, with proficiency using Access highly regarded

HOW TO APPLY

To apply for the role, click the appropriate link on this page or call David Collins at people2people on 8270 9799 for a confidential discussion