Sales Administrator

Location: Perth, Western Australia
Job Type: Permanent
Reference: JO-2001-187850
Salary: Base salary+super+gym+wellness allowance...
The Company:

This award-winning, ASX listed organisation within the financial services industry is known for their commitment to delivering exceptional customer service, adaptable business offerings, and high employee engagement. There is now the need for a Customer Service/Sales Administrator to support their busy team North of the River.


The Role:

Delivering frontline customer service by answering inbound enquiries, you will be responsible for:

·        Providing high-quality customer service via phone and email 

·        Achieving set lead generation and KPI targets through cross-selling and conversion 

·        Creating positive relationships with all customers ensuring customer satisfaction

·        General administrative duties

·        Ensuring compliance is met across all processes and policies


Skills & Experience:

·        Previous sales or customer service experience, ideally within a high volume, call centre environment 

·        Demonstrated ability to solve complex customer queries with first call resolution 

·        A resilient customer service attitude with a willingness to go above and beyond 

·        Strong time management skills and high attention to detail 

·        Excellent written and verbal communication skills


Benefits:

·        Top performers take home $3, 000 a month in commission

·        An immediate start is available!

·        Uncapped commission structure

·        Work/ casual dress code

·        Company support professional development and training

·        Be part of a social team