If you are seeking to be immersed in innovation, technological revolutions and a creative customer experience, then we want YOU!
At Samsung, we believe outstanding customer experience is at the heart of what we do and the foundation of our success. Samsung inspires the world with their innovation as a global leading brand and we set a high value on people and technology to achieve this.
Who do you aspire to be?
There is no ordinary day in one of our stores and no two days will be the same. Samsung is looking for a Retail Team Leader to guide their Penrith team towards success. Located in a premium shopping location, we are looking for a unique individual who:
- Manages and maintains sales results and reviews within the team
- Builds relationships with all retail partners to maximise the Samsung brand profile
- Improves the capability of team members through coaching and training
- Actively engages in social engagement with customers, team members and business partners
- Experience in managing teams of 10 or more individuals
- Have a passion for customer service and enthusiasm about improving the customer experience
- Understanding profit/ loss management, budgeting and labour costs
- Understanding of the market and competitive landscape
- Experience in telecommunications/ technology retail industry is preferable