Retail Operations Manager - Samsung Highpoint

Location: Maribyrnong, Victoria
Job Type: Temporary
Reference: JO-1803-156898_1522186701
Salary: Attractive Rates

Samsung inspires the world with innovation every day as a global leading brand and we set a high value on people and technology to achieve this. Our fantastic products are from the talent, creativeness, dedication, and commitment of our people who took our Samsung brand places and it made us who we are today.

Supporting our consumers to enjoy Samsung every step of their way, an opportunity for a "Retail Operations Manager" has become available in their Highpoint store, leading and improving store and brand operations.

Reporting to Samsung Store Manager, your responsibilities will include but not be limited to:

  • Efficiently communicating expected operation standards to team
  • Proactively identifying opportunities to improve efficiency in store
  • Drive the use of tools available to ensure team achieves KPIs and store objectives
  • Ensure all hardware and software are updated and work efficiently
  • People management of retail team members
  • Look for opportunities for team to contribute to store targets through up-selling and providing best total solutions for the customer
  • Assist Store Manager to control costs and maximise profitability in store
  • Other ad hoc responsibilities as required

As the successful candidate, you will have:

  • Experience in a similar Retail Operations Manager position ideally in technology retail or telecommunications
  • Have a passion for customer service and enthusiasm about improving the customer experience
  • Exceptional eye for detail and effective communicator
  • Experience in managing large teams of 10 or more individuals
  • Understanding of products from a sales and technical perspective
  • Excellent product demonstration ability

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Jennika Noble on +61282709727