Process Analyst

Location: Parramatta, New South Wales
Job Type: Temporary
Reference: JO-1905-168987
Salary: Up to $500/day + super
people2people are collaborating with the NSW Government who are currently seeking a Process Analyst on an initial 6 month assignment located in Parramatta .

In this role, you will effectively capture and analyse service delivery processes in a customer-focused environment.
  • Develop and maintain effective relationships with internal stakeholders
  • Interview internal stakeholders to clearly document processes and internal controls using SIPOC methodology 
  • Gather and analyse information from various sources, assessing design effectiveness of controls
  • Conduct internal audits on business processes
  • Work collaboratively with peers and stakeholders to achieve a mutually beneficial outcome


To be eligible for this role you must have:
  • Strong previous experience in analysing business processes
  • Demonstrated use of SIPOC methodology and ability to apply procedures and governing rules to maintain confidentiality on sensitive matters
  • Understanding of NSW Government policies, frameworks and procedures highly regarded
  • Excellent communicator with business and IT audiences and ability to effectively manage stakeholders and build good working relationships

To apply for the role, click the appropriate link on this page or call Emily Wise on 02 8270 9762 for a confidential discussion