Member Services

Location: Blacktown, New South Wales
Job Type: Permanent
Reference: JO-1903-167708
Salary: $50000 - $60000.00 per annum
The Company:

Working within the financial services industry, people2people are looking for 2 outstanding customer services representatives to provide exceptional service to existing and prospective members based in Blacktown.

The Role:

Your responsibilities will include but not be limited to:
  • Manage long term relationships by providing suitable solutions to meet customer needs
  • Looking for cross-selling opportunities with every interaction
  • Handle incoming calls around general enquiries
  • Providing excellent customer service to retain and grow new business
  • General administration duties
  • Must be available to work a rotating roster; Mon - Fri 8:00AM - 7:00PM and occasional Saturday's between 8:30AM - 11:00AM (paid at double time).
About You:
  • Experienced customer service professional
  • Call centre experience within the financial services industry is highly regarded
  • Excellent interpersonal skills
  • Reliable and committed to working on a rotating roster
The Benefits:

Working with this reputable company you will be rewarded with:
  • Work close to home with easy access to public transport
  • Full-time permanent role
  • Progression opportunities
  • On-going learning and development opportunities
This is an excellent opportunity to join a well-known industry leader, should you require any further information or would like to have a confidential chat, please call Kaajal on 02 8270 9798.