Lead Operations Manager

Location: Sydney C B D, New South Wales
Job Type: Temporary
Reference: JO-1907-170673
Salary: Competitive Rates based on experience
people2people are working closely with this insurance giant, who are seeking a Lead Operations Manager to start immediately on a 12 month assignment located in Sydney CBD.

THE ROLE

Your duties will include but are not limited to:
  • Lead and coordinate the actives and communication between the teams and their stakeholders as required
  • Facilitate communication between the teams and their stakeholders as required and assist with the continuous improvement of the teams and wider platform.
  • Serve as a point of escalation for issues with production, lower environments, and the teams that run them. 
  • Drive the development, implementation and improvement of consistent processes and standards for the ways of working within the teams.
  • Coordinate and monitor the resolution of critical defects, identifying the right people to assist, ensuring that collaborate effectively, and that internal stakeholders are kept informed of progress / outcomes. 
ABOUT YOU      
  • Proven experience in an operational management/ operational support based leadership role. 
  • Previous experience working in the IT/ IT packages or Insurance industries would be beneficial 
  • Cloud experience would be a big plus.
  • Impeccable stakeholder skills 

To apply for the role, click the appropriate link on this page or call David Collins on 8270 9799 for a confidential discussion