Your duties will include but are not limited to:
- Lead and coordinate the actives and communication between the teams and their stakeholders as required
- Facilitate communication between the teams and their stakeholders as required and assist with the continuous improvement of the teams and wider platform.
- Serve as a point of escalation for issues with production, lower environments, and the teams that run them.
- Drive the development, implementation and improvement of consistent processes and standards for the ways of working within the teams.
- Coordinate and monitor the resolution of critical defects, identifying the right people to assist, ensuring that collaborate effectively, and that internal stakeholders are kept informed of progress / outcomes.
- Proven experience in an operational management/ operational support based leadership role.
- Previous experience working in the IT/ IT packages or Insurance industries would be beneficial
- Cloud experience would be a big plus.
- Impeccable stakeholder skills
To apply for the role, click the appropriate link on this page or call David Collins on 8270 9799 for a confidential discussion