Your New Role:
To provide an exceptional level of customer service to prospective/ existing customers. You will be responsible for handing incoming sales enquiries, processing orders in SAP, providing quotations to customers and offering technical information/support to existing and potential customers.
- Ensure all sales inquiries/orders are processed accurately and timely to meet and exceed customers' expectations
- Pro-actively make outbound calls to follow up on quotes and sales opportunities.
- Develop strong relationships with customers and demonstrate how you can add value to their business.
- Answer all incoming calls in a professional and efficient manner.
- Educate the customer on product range
- Identifying opportunities to generate sales/renewals and cross-sell opportunities.
- Comply with WHS obligations
- Electrical or Mechanical background is desirable
- Proven experience in internal sales with sound technical knowledge
- Excellent phone manner, communication and administration skills with a proficiency in Microsoft Office programs and SAP.
- A strong customer service focus with a "can do" attitude.
If you'd like to find out more about this role please contact me on Naz 02 8270 9742