Field Services Manager | Southern Region

Location: Melbourne, Victoria
Job Type: Permanent
Reference: JO-1808-163246
Salary: Please call Herman Benade 0390987421
This Australian owned manufacturing business has been in operation for over 50 years and over the past two years they have doubled their yearly revenue over the past two years and as a result, we are looking for a strong people manager to manage their service team across Victoria, South Australia and Tasmania.  

In this role, you will be responsible for managing the service team ensuring that service agreements are met with clients as well as setting up internal processes from a people management perspective.   

Your duties will include but are not limited to: 
  • You will be responsible for managing a team of 8 where you will be responsible for implementing process and structure around the service team. 
  • Liaise with key clients to ensure that all service level agreements are met. 
  • Support the sales team with the technical aspect of tenders and bids.  
  • End to end reporting as well as organisational change activity
  • You will be responsible for developing and mentoring your direct reports
To be considered for this role you will have: 
  • Previous experience in a people manager position 
  • A degree in Mechanical Engineering will be highly advantageous
  • Previous experience in an organisational change position
  • You will have strong management skills with the ability to implement new processes 
  • Previous experience in managing a field service team is essential
On offer: 
  • Competitive salary 
  • Opportunity to join a business undergoing major growth 
  • Opportunity to implement change