Early Intervention Specialist

Location: Sydney C B D, New South Wales
Job Type: Permanent
Reference: JO-1909-185591
Salary: $120,000 + super
This is an established and highly regarded industry leader in the Personal Injury and Workers' Insurance space, with a reputation for providing and developing top tier insurance products for their clients. They have continued to grow steadily year by year with a strong focus on customer well-being and collaborative working relationships with service providers.

Your expertise in all things Workers Compensation is a must for this consultative role to ensure best practices in case management to improve return to work scheme results. This organisation is socially conscious and supportive and known for taking care of its claimants, identifying those that have the capability of resuming a normal work life.

We're looking for someone who has the experience to devise action plans, support and advocate new approaches in dealing with claims and make sound decisions and judgement calls based on evidence and know-how. You will be involved in, but not limited to:
  • Case management practice and process improvement
  • Change management, working closely with support centre staff
  • Claims decision making and engage with Centre leadership team
  • Contact centre practice and processes to identify opportunities to improve claim efficiencies.
You will also participate in strategy development, contribute to broader issues and provide your expert advice and guidance. This is a pivotal role within the Personal injury/Workers Compensation field and your experience within this sector either as a senior Case Manager wanting to step up, or a Physio or Medico providing services in this area will be highly regarded.

Please submit your CV to show your interest or if you would like more information please call Francesca Arcuri on (02) 8270 9790 for a confidential chat.