Customer support Consultant

Location: Auckland,
Job Type: Permanent
Reference: JO-1905-169521
Salary: NZD45000 - NZD55000.00 per annum
Do you have a great attitude and enjoy going the extra mile? An exciting opportunity has become available to join a leading, global company as a Customer Care Consultant, being a part of the Customer Care team. You will be joining a global company who have a strong presence within the health sector.

The Benefits:

You will be joining a global organisation who look after their team members. Some of the additional benefits include:

Health insurance

KiwiSaver

CBD Location


The Position:

Being the Customer Care Consultant, you will be reporting to the Customer Care Team Leader, and naturally be prompt at answering customer calls, ensuring accurate and timely resolutions. Some of your duties will include:

Providing customers support via phone, email, and webchat

Providing advice and assistance on healthcare products

Maintain accurate record of customer interaction and record details of inquiries, complaints, and resolutions provided

Have an understanding of Occupational Health and Safety Legislation and safe work policies and procedures


The Profile:


You will have at least 2 years' experience working in a customer service role within the health industry. Some other factors that will get you to stand out are:

Having high attention to detail and effective time management

Excellent command of the English language and the ability to convey information effectively

Proactively look for ways to help people

Must be resilient and willing to go the extra mile

Have a positive 'can-do attitude' and will work as part of the team

If this sounds like you and you want to join a supportive team that makes a difference in people's lives, then APPLY NOW via the link on this page. Or for further information contact Yash Sharan on +649 869 6256.