Customer services representative

Location: Auckland
Job Type: Permanent
Reference: JO-1805-160812
Salary: NZD0 - NZD60000 per annum
The opportunity:
At people2people we are seeking talented individuals who thrive in a fast-paced customer service environment and are looking for their next career opportunity. We pride ourselves with working with the best candidates and the best businesses to facilitate the development of the team and individual careers.
Duties and responsibilities:
  • Providing professional and timely customer service via phone and/or email
  • Answer high volumes of inbound calls/ make high volumes of outbound calls
  • Maintain client and/or customer relationships
  • Provide accurate and detailed information about the company's products or services
  • Follow company' policies and procedures
  • Update and maintain CRM systems
  • Competitive hourly rates/salary packages
  • Work within great team environments
  • Locations across the Auckland region
Skills and experience:

  • Recent previous experience within customer service is essential
  • Confident communication skills and ability to liaise with people at all levels
  • Enthusiastic approach to tasks
  • Ability to multitask and a high level of organisation
  • Proven ability to work autonomously and collaborativelyb