Customer Service / Order Management

Location: Auckland
Job Type: Permanent
Reference: JO-1805-159865
Salary: NZD45000 - NZD48000 per annum
The Opportunity
This global organisation is well-known in the healthcare sector and is a large manufacturer of devices and equipment that helps change lives. Operating for over 50 years, this company has set the benchmark for quality and technology, and strives to provide the very best products in the market and become the company of choice for health care professionals world-wide.

The Position
You will be working within the customer care and logistics team responsible for daily incoming order activities. Key duties include:
 
  • Entering sales orders for all products & services into Navision
  • Responding to queries from external & internal customers via phone and email
  • Invoicing of repairs and preparing product for dispatch
  • Communicating and coordinating with internal teams including sales, production and logistics to ensure a high level of service

The Benefits
Join a close-knit team that is part of a successful global company leading the way in the healthcare sector
 
  • $48000
  • North Shore location with parking
  • Gain experience with a global group

The Profile
You will have a proactive attitude with no hesitation to going above and beyond with helping internal and external customers. Experience in a customer service and order management roles will be highly regarded. Key competencies include:
 
  • Excellent verbal and written communication
  • Sound administration and data entry skills
  • Positive work attitude and team spirit
  • Familiarity with Navision and Salesforce systems will be an advantage
  • A polite and professional phone manner
  • Relationship building skills