Customer Service Representative

Location: North Shore, New South Wales
Job Type: Permanent
Reference: JO-1712-150848_1513653757
Salary: Up to $58,000 + super

The Opportunity
This multinational business enjoys great success within the stable and ever-growing medical industry. Due to business growth and a promotion within the team, they are looking for an experienced Customer Service Representatives.

The Role:
Reporting to the Customer Service Manager they are seeking an experienced and proactive Customer Service Representative to take on this diverse and challenging role. The key duties include:

  • Inbound Calls
  • Processing and invoicing customer bookings in SAP
  • Processing stock returns and credits
  • Liaising with the field staff in regards to inventory and stock
  • Monitor and manage all urgent bookings and handle hospital usage and consignment orders through to delivery
  • Create and distribute weekly information on supply in addition to other ad-hoc duties


  • Along with a genuine customer focus, you will be able to think on your feet and provide proactive support to both customers and the sales team.
  • Strong Administration Skills
  • Proven phone based customer service experience, preferably from within a medical devices/pharmaceutical organisation
  • Recent experience utilising SAP
  • The ability to communicate clearly and concisely, verbal and written
  • Exceptional organisational and time management skills to succeed in a fast pace, high volume environment
  • Proven problem-solving skills and the ability to be highly adaptable while maintaining a positive attitude


  • $53,000 -$58,000 + Super
  • Monday - Friday
  • Permanent role
  • Lower North Shore
  • Parking on-site
  • On-site Gym
  • Subsidised health insurance
  • Excellent working environment

This is a great opportunity to further your career in a stable and ever growing industry. If you are ready for your next permanent Customer Service position for 2018, working with a multinational health-care provider, do not miss out on this position and APPLY TODAY!!

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Colleen Deere on +61 02 8270 9794