This is a multinational IT company who prides themselves on their quality and passion in providing technical solutions. Specialising in a range digital products for small-to-medium sized organisations, this particular role is suited to an individual seeking a customer-focused role to assist with all incoming enquiries and requests.
- Provision of first level support to customers
- Management of all incoming requests via email and phone call
- Management of the internal database
- Tracking and analysing of enquiry and complaints trends to identify areas of improvement
With previous experience within a similar role, you will have excellent excel skills and have a passion for great customer service. Call today to be considered.
To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Rachel Fisher on +61282709787
( SK94516A )