Our client is a global tech organisation based in Western Sydney. Currently in a period of growth we are looking for experienced Customer Service Representatives to work in their technical support call centre team.
- Taking inbound calls, troubleshooting and assisting customers to resolve issues over the phone
- Entering , documenting calls and actions into the database
- Conduct credit checks as per guidelines
- Handles all customer complaints promptly and escalating where necessary
- Previous customer service experience - preferably call centre based
- A passion for wanting to know how things work
- Must possess can do attitude
- Have or be able to complete qualify and attend security license and senior first aid course
- Have a car and valid driver's licence
- You must be an Australian Citizen or Australian Permanent Resident to apply.
- Permanent Position
- Parking nearby
- Looking for immediate start
- Training and ongoing support