Customer Service Representative

Location: Parramatta, New South Wales
Job Type: Permanent
Reference: JO-1808-163392
Salary: $50000 - $53000 per annum
The Company:

Our client is a global tech organisation based in Western Sydney. Currently in a period of growth we are looking for experienced Customer Service Representatives to work in their technical support call centre team.

The Role:
  • Taking inbound calls, troubleshooting and assisting customers to resolve issues over the phone
  • Entering , documenting calls and actions into the database
  • Conduct credit checks as per guidelines
  • Handles all customer complaints promptly and escalating where necessary
About YOU?
  • Previous customer service experience - preferably call centre based
  • A passion for wanting to know how things work
  • Must possess can do attitude
  • Have or be able to complete qualify and attend security license and senior first aid course
  • Have a car and valid driver's licence
  • You must be an Australian Citizen or Australian Permanent Resident to apply.
Benefits:
  • Permanent Position
  • Parking nearby
  • Looking for immediate start
  • Training and ongoing support