Customer Care | Order Management

Location: Auckland, New Zealand
Job Type: Temporary
Reference: JO-1802-154622_1519158459
Salary: NZ$40000 - NZ$46000 per annum + KiwiSaver

The Opportunity
This global organisation is well-known in the healthcare sector and is a large manufacturer of devices and equipment that helps change lives. Operating for over 50 years, this company has set the benchmark for quality and technology, and strives to provide the very best products in the market and become the company of choice for health care professionals world-wide.

The Position
You will be working within the customer service and logistics team responsible for receiving and processing orders into the ERP system. Key duties include:

  • Entering sales orders for all products & services into Navision
  • Responding to queries from external & internal customers via phone and email
  • Invoicing orders and product preparation for timely dispatch
  • Communicate and coordinate with internal teams including sales, production and logistics to ensure a high level of service
  • Adhoc duties including quality control checks, system testing, stock takes and picking & packing

The Benefits
Temp to Perm opportunity
$20-23/hr + 8% holiday pay - permanent salary circa $46000
North Shore location
Gain experience with a global group
Excellent training

The Profile
You will have a proactive attitude with no hesitation to going above and beyond with helping internal and external customers. Experience in a customer service and order management role will be highly regarded. Key competencies include:

  • Excellent verbal and written communication
  • Sound administration and data entry skills
  • Positive work attitude and team spirit
  • Familiarity with Navision and Salesforce systems will be an advantage
  • A polite and professional phone manner
  • Relationship building skills

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Shannon Barlow on +64 9 869 6259