Customer Care Consultant

Location: Auckland,
Job Type: Permanent
Reference: JO-1901-166913
Salary: NZD40000 - NZD45000.00 per annum
An exciting opportunity has become available to join a leading, global company as a Customer Care Consultant being a part of the Customer Care team. You will be joining an Indian-owned company who have a strong presence within the health sector.


The Benefits:

You will be joining a global organisation who look after their team members. Some of the additional benefits include:
  • Health insurance
  • 10% off gym membership
  • 4% KiwiSaver

The Position:

Being the Customer Care Consultant you will be reporting to the Customer Care Team Leader, and naturally be prompt at answering customer calls, ensuring accurate and timely resolutions. Some of your duties will include:
  • Providing customers support via phone, email, and webchat
  • Providing advice and assistance on healthcare products
  • Maintain accurate record of customer interaction and record details of inquiries, complaints, and resolutions provided
  • Have an understanding of Occupational Health and Safety Legislation and safe work policies and procedures

The Profile:

You will have at least 2 years' experience working in a customer service role within the health industry. Some other factors that will get you to stand out are:
  • Having high attention to detail and effective time management
  • Excellent command of the English language and the ability to convey information effectively
  • Proactively look for ways to help people
  • Must be resilient and willing to go the extra mile
  • Have a positive 'can-do attitude' and will work as part of the team

If this sounds like you and you want to join a supportive team that make a difference in people's lives, then APPLY NOW via the link on this page. Or for further information contact Shell Bongares on +649 869 6251.