Client Services and Collections Officer

Location: Brisbane, Queensland
Job Type: Contract
Reference: JO-2003-188483
Salary: $60-70k + super
Our Client
A National Not-For-Profit organisation offering community services and support across a range of programs require a Collections and Client Services Officer, with a difference. In this role you will be required to utilise your well-developed problem solving, negotiation and interpersonal skills to bring in debt from third party suppliers. By utilising your skills and providing exceptional customer service you will be making a real difference in the lives of thousands of Australians. This role will commence as a fixed term contract. You will love working here, the organisation offers an inclusive environment and you will be rewarded for your hard work through a strong employee benefits program.

The Role
Reporting to the Shared Services Manager, the responsibilities of the role will include:
·        Banking, receipting and allocations of payments
·        Complex account reconciliations
·        Negotiating payments plans and building relationships
·        Collection of monies for third party suppliers
·        Dealing with a high volume of queries
·        Dealing with government departments and third-party health care providers

About You
The successful candidate will have a positive, motivated and professional approach to their work and will have/be:
·        Proven ability to reduce DSO and collect from third party suppliers
·        A strong understanding of Credit Policy
·        Well-developed problem solving and negotiation skills
·        Exceptional interpersonal and customer service skills with the ability to build rapport with ease
·        Ability to maintain and use judgement around confidentiality
·        Experience dealing with Government Departments, Home Care Packages and/or NDIS will be highly advantageous
·        Strong ERP experience and intermediate Excel

What's on Offer?
·        Make a difference and work for a National NFP
·        Excellent employee benefits program
·        Competitive salary on offer
·        Strong and inclusive leadership
·        Training and development focused organisation
·        To commence as a 6-month fixed term contract
·        South side location with on-site parking 

If this role appeals you and you have the skill set and attitude to match, APPLY NOW for immediate consideration.