Case Management Officer

Location: Sydney, New South Wales
Job Type: Temporary
Reference: JO-1810-164880
Salary: Up to $35/hour + super
people2people are working closely with the NSW Government who currently have several positions available for Case Management Officers for an initial 1 month assignment located in the Sydney CBD.

THE ROLE

You will be providing dispute resolution and customer service support for matters relating to Workers Compensation
 
  • Manage a portfolio of business cases, issues and disputes
  • Ensure timely resolution of issues 
  • Provide high quality, customer focused case management
  • Ensure information provided complies with legislative guidelines and departmental procedures
  • Prioritise workload in order to achieve objectives within a high volume environment 

ABOUT YOU
 
  • Previous experience within a customer focused role
  • Strong ability to negotiate and resolve conflict with customers
  • Exceptional organisation skills and ability to manage conflicting priorities given tight deadlines
  • Collaborative and positive attitude to work

HOW TO APPLY

To apply for the role, click the appropriate link on this page or call David Collins at people2people on 8270 9799 for a confidential discussion