We have had several clients' flag upcoming requirements for Call Centre Representatives meaning we need to meet with you today! Our portfolio of clients includes large multinationals, SMEs, NFPs, government organisations, local Australian firms and more! We cover all locations in Sydney, from North to South and West to East.
Tasks that you may be responsible for include:
- Providing support to customers in a call centre environment
- Answering high-volume inbound calls
- Responding to customer requests in a timely manner
- Following up with customers via phone and email
- Escalating necessary cases
- Continuously improving their service and operations by taking initiative to identify, analyse and eliminate issues.
- Other ad-hoc admin responsibilities from time to time
Please contact Kaajal Khelawan on 02 8270 9798 to have a confidential chat!