This global, technology giant have a well known brand and are very well established.
A need has arisen in their warehouse in High Wycombe, near Perth Airport for an Administration Assistant to work on a 2 year contract.
Your role will see you:
- Act as a point of contact for store repair queries and providing updates to customers
- Liaise with customer service team and technicians to allocate jobs
- Pack repaired technology to be sent back to customers
- Receive incoming repair jobs and logging them into the system
- Review and analyse customer feedback to develop improvement plans
- Process customer warranty payments
To be considered for this opportunity, you must have:
- Previous administration/customer service experience, preferably within a similar environment
- Availability to commence in November
- Ability to work Monday-Friday and possibly some overtime
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