Employer insights
Customer Service: Are You Doing It Well?
The customer is always right! How often have we heard those words? I have worked in customer service (hospitality) since my early teens as my parents have run a successful restaurant in Sydney’s Ea...
Employer insights
When Burnout Bites Try Self-care
How often have you been asked by a concerned colleague if you “have been taking care of yourself”? You probably answered that question with an emphatic “yes”. But what if they asked a different que...
Job hunting tips
Silence is Not Always Golden
As recruiters we are the intermediary between employers and candidates, each party relying on us to relay messages, keep the process moving forward, and ensuring the desired outcome - a happy clien...
Job hunting tips
Job Interviews: Confidence is Key
If the thought of interviews gives you a sinking feeling in your stomach, you’re not alone! For many, it can be a very daunting and uncomfortable process, sitting in front of the interviewer being ...
Job hunting tips
Who Is in Your Network
I was recently introduced to a jobseeker looking to return to the workforce after a career break, pursuing interests outside of his usual area of work - accounting. Nothing unusual there you might ...
Career advice
How to Make a Great Start in Your New Role
Congratulations – you have the job! These are thrilling words to hear, especially if you have been through a long and complex recruitment process. Obtaining a new position can be exciting, yet nerv...
Career advice
Three Tips to Help You Stay Sane in Sales
Working in sales is like a roller coaster. One minute you are having the time of your life, closing sales left, right and centre, and smashing your targets, and the next you are crying into a glass...
Employer insights
Five Questions to Ask to Improve a Job Brief
Recruiting, onboarding and training a new employee can be a costly venture – in both time and money. To maximise your return on investment, you want to get the hiring process right. There are some ...
Job hunting tips
Interviews: Nine Hacks to Make Sure Your First Impression Counts
Seven seconds. Making a good first impression in an interview is extremely important as apparently, it takes just seven seconds for a human brain to create an impression at the first meeting. That ...
Career advice
Turn Your Failure into Success
If you think you have never failed at something you are either lying to yourself or you haven’t really tried anything beyond your comfort zone. Sometimes you need to take risks – and with risk come...
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